These policies apply to every inspection and service booked with Blue Empire Property Inspection & Services, online or by phone. Booking an appointment means you accept them along with our Terms & Conditions.
Appointments are confirmed only after payment is received in full at the time of booking. Card payments are processed securely by our payment provider; we never see or store your card details. Prices shown online are base prices for typical properties — if square footage, age, crawlspace access, or added scope changes the fee, we will contact you with a quote before performing any additional work.
A written inspection agreement is required for every service. It is sent to you after booking and must be read and signed before the inspection is completed and before any report is released. If the agreement is not signed by the time we arrive, we will provide it on site for signature; if it remains unsigned, the inspection cannot be completed and the visit is billed as a completed trip charge. The signed agreement, together with these policies and our Terms & Conditions, forms the full agreement between us.
Inspections within 22 miles of our Birmingham base carry no travel charge. Properties beyond 22 miles add $1.50 per mile for each mile past that radius, calculated from the property address you enter at booking and shown to you before you pay. If the address is incomplete and we cannot calculate the distance, we will confirm any mileage charge with you by phone before the visit.
You are welcome to attend, and we encourage first-time buyers to walk the property with us at the end of the visit. For safety and focus, please limit attendance to two adults; children should be supervised at all times and kept clear of ladders, crawlspaces, and equipment. Contractors, family members, or agents may attend, but the inspection cannot be paused for separate walkthroughs or opinions.
Attics and crawlspaces are entered only where access is safe, unobstructed, and provides adequate clearance. Areas blocked by storage, insulation, standing water, active pests, damaged framing, or unsafe wiring are inspected visually from the access point and reported as limited or not inspected. Roofs are walked only when the pitch, surface, and weather allow; otherwise they are inspected from the eaves, a ladder, or by drone.
If we cannot complete the inspection because the property is locked, no one is present to grant access, utilities are off, or conditions are unsafe, the scheduled visit is billed in full and a return trip is charged at $95 plus any applicable mileage fee. Re-inspections to verify completed repairs are $125 plus mileage for the same property.
Cancel at least 24 hours before your scheduled start time for a full refund. Cancellations inside 24 hours are refunded less a $75 scheduling fee. If our inspector has already arrived on site and cannot inspect, the visit is treated as a completed trip charge and is non-refundable.
You may reschedule once at no charge with at least 24 hours' notice. Reschedules made inside 24 hours are subject to a $75 fee. We may reschedule for severe weather, unsafe conditions, or lack of property access at no cost to you.
Approved refunds are returned to the original payment method within 5–10 business days. Completed inspections are non-refundable once the report has been delivered. If you believe an error was made in your report, contact us within 7 days and we will review it and, where appropriate, re-inspect at no charge.
You are responsible for ensuring the inspector has access to the property at the scheduled time, that water, gas, and electricity are on, and that pets are secured. Systems we cannot reach or operate will be noted as not inspected. A return visit to inspect missed items is billed as a re-inspection.
Every inspection includes a photo-rich digital report delivered within 24 hours of completion. Reports are confidential and belong to the client who paid for the inspection; they may not be shared with or relied upon by third parties without our written permission.
Inspections are visual and non-invasive examinations of readily accessible systems and components at the time of the visit. We do not move furniture, open walls, dismantle equipment, or perform destructive testing. An inspection is not a warranty, an insurance policy, a code-compliance review, or a guarantee against future failures.
Our liability for any claim arising from an inspection or report is limited to the fee paid for that inspection, except where prohibited by law. These policies are governed by the laws of the State of Alabama.
We collect only the contact and property information needed to schedule, perform, and bill your inspection. We do not sell your information. Payment processing and email delivery are handled by trusted service providers on our behalf.
Base prices shown are starting fees charged at booking. Everything above also applies to each service below.
Base price covers a typical single-family home. Homes over 2,500 sq ft, homes over 40 years old, or properties with multiple structures may require a quoted adjustment. All accessible areas must be unobstructed and utilities on.
Service details →Attendance is welcome and encouraged. Price is based on square footage tier; if the actual size differs from what was booked, the difference is quoted before the report is released.
Service details →Findings are the seller's confidential property. Disclosure to buyers or agents is the seller's decision; we do not release prelisting reports to third parties.
Service details →Each phase visit is billed separately. Visits are scheduled around the builder's progress; if the phase is not ready on arrival, the trip is treated as a completed visit.
Service details →Draw inspections report construction progress only and are not a quality or code review. Reports are released to the paying party, typically the lender or builder.
Service details →Covers exterior components only. Interior systems, attics, and crawlspaces are excluded unless added as a separate service.
Service details →Covers interior components only. Roof, siding, grading, and exterior drainage are excluded unless added as a separate service.
Service details →Performed from publicly accessible vantage points without entering the property. No interior, roof-surface, or system evaluation is included.
Service details →Base fee covers visual and moisture inspection. Laboratory sampling and analysis are quoted separately, and lab turnaround is set by the lab, not by our 24-hour report promise. We do not perform remediation, which keeps our findings independent.
Service details →Requires a usable cleanout or accessible access point. If no access point exists, or the line is too obstructed to scope, we will report what was observed and the visit is billed as completed. We do not clear or repair lines.
Service details →Scope, duration, and price are confirmed in writing before the visit based on building size, use, and systems. Multi-building or specialty systems may require additional time or sub-consultants.
Service details →Includes accessible tie-downs, skirting, and undercarriage where clearance permits. Areas without safe clearance are reported as not inspected.
Service details →Flights are weather and airspace dependent and follow all applicable flight rules. Flights cannot be performed in rain, high winds, or restricted airspace and will be rescheduled at no cost.
Service details →Reports are prepared for the requesting carrier, underwriter, or owner and are released only to that party. We do not make coverage or pricing decisions.
Service details →Recurring or multi-visit site schedules are quoted separately. Safe, legal site access must be arranged by the client.
Service details →Confirms readiness and condition at the time of the visit only; it is not a certification of code compliance or habitability by any authority.
Service details →Installation requires lawful placement, utility-safe ground, and any HOA or municipal permission, which is the client's responsibility. Sign removal or relocation is a separate visit. We are not responsible for signage damaged by weather, vandalism, or third parties.
Service details →Call 205.775.7778 and we'll walk you through exactly what's included.